User list posting guide

Description

The attached patch has a draft user list posting guide. I've tried to keep it small and friendly. It is a separate doc but could be pasted into the support page if that is preferable.

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codehaus
April 10, 2015, 2:51 PM

CodeHaus Comment From: ianturton - Time: Wed, 5 Oct 2011 07:30:20 -0500
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Might be worth adding a link to How To Ask Questions The Smart Way by Eric Steven Raymond (<a href="http://catb.org/~esr/faqs/smart-questions.html">http://catb.org/~esr/faqs/smart-questions.html</a>)

codehaus
April 10, 2015, 2:51 PM

CodeHaus Comment From: mbedward - Time: Wed, 5 Oct 2011 19:49:47 -0500
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Yes, good idea Ian.

codehaus
April 10, 2015, 2:51 PM

CodeHaus Comment From: mbedward - Time: Thu, 6 Oct 2011 01:21:23 -0500
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From aaime on the admin list:

Look good. I&#39;d add:

  • the java version used and if the native JAI / ImageIO native extensions are installed

&nbsp;&nbsp;(if they don&#39;t know what they are, the answer is likely &quot;no&quot

  • maybe we could build a simple geotools script that reports most of the above?

&nbsp;&nbsp;Like Geotools.printEnviroment() that dumps down java version, os, wheter native jai

&nbsp;&nbsp;is around, geotools version and eventual revision number taken from the jar and so on

&nbsp;&nbsp;(with some effort it could even list what gt jars are around looking for the META-INF

&nbsp;&nbsp;folders).

&nbsp;&nbsp;This is likely to give us accurate report and people just have to add a line of code

&nbsp;&nbsp;to their code. Just an idea, I know coding the above takes time.

codehaus
April 10, 2015, 2:51 PM

CodeHaus Comment From: mbedward - Time: Thu, 6 Oct 2011 01:23:45 -0500
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When the GeoTools.getAboutInfo method is added (<a href="https://jira.codehaus.org/browse/GEOT-3881" title="Add getAboutInfo method to GeoTools class" class="issue-link" data-issue-key="GEOT-3881"><strike>GEOT-3881</strike></a>) we can ask users to run it and append the results to their questions and bug reports on the user list.

codehaus
April 10, 2015, 2:51 PM

CodeHaus Comment From: mbedward - Time: Thu, 6 Oct 2011 21:14:30 -0500
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committed first version of the posting guide to trunk (r38138)

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